Find out how to file an insurance claim to get compensation if your insured USPS package was lost, damaged, or had broken or missing pieces.

For claims filed online, login to Online Claims at www.usps.com/domestic-claims and check the status in your USPS.com account. For other claim status questions, email the Accounting Help Desk at [email protected] or call 866-974-2733, Monday through Friday, 7a.m. – 7 p.m. CST.

You can file a domestic claim online at www.usps.com/domestic-claims for packages covered by USPS insurance as described in the “Insurance Availability” section. The online claims process allows you to electronically upload .pdf and .jpg files as the required supporting documentation for a …

Jan 27, 2013 · Customers may file a claim by completing a PS Form 1000, Domestic or International Claim , and mailing it to Domestic Claims, Accounting Services (see 608.8.0).

Customers may file a claim by completing a Form 1000 and mailing the original copy to the address indicated on the form, accompanied by proof of value. Obtain Form 1000 by calling 1-800-332-0317, option 9.

Create a USPS.com(registered trademark symbol) account to print shipping labels, request a Carrier Pickup, buy stamps, shop, plus much more.

If you sent a package from the U.S. to a foreign country and it was missing contents, damaged, or lost, learn how you can file an international claim for the insured value of the package (if it was covered by insurance):

Learn how to file a claim for loss or damage of mail, what is covered by insurance, and check status or appeal a decision.

Jul 28, 2013 · Filing Indemnity Claims for Loss or Damage: Providing Proof of Loss or Damage Mail COD claims, the customer must provide both the original COD receipt and the Priority Mail Express receipt or the Registered Mail receipt.

File a Claim. If your mail or package included insurance, you may be able to file an insurance claim. For damaged or missing contents, we recommend filing a claim immediately, but you must file no later than 60 days from the date of mailing. Learn about Claims