In the face of evolving customer expectations and rapid technological advances, restaurants are increasingly turning to touchscreen self-service kiosks as a vital tool for operational improvement.

Why restaurant self-service kiosks can actually result in customers ordering less food "We found that most people do in fact feel pressured to order quickly when there's a queue behind them" ...

Shake Shack says it expects to have self-service ordering kiosks in all of its restaurants by the end of Q3. The chain said the kiosks, currently in nearly 250 restaurants, are the chain's most ...

Self-service kiosks have found their way into restaurants, grocery stores, and even furniture retailers. This was already a trend, but it accelerated during the pandemic and has continued in the ...

Many restaurants in the U.S. say they plan to implement more technology this year, including voice recognition and self-service electronic kiosks. In a report released Wednesday by the National ...

Two out of every three of them prefer having a frictionless, self-service dining option. It’s easier and, in an era of an ongoing pandemic, it’s safer. Not only that, there is real, measurable ...

Two out of every three of them prefer having a frictionless, self-service option. It’s easier and, in an era of an ongoing pandemic, it’s safer. Not only that, there is real, measurable business value ...

McDonald’s first started testing self-service kiosks in 2003 – an ice age ago in tech terms. But it took quite some time for the technology to prove its return. In fact, the McDonald’s U.S ...

When restaurant customers order from a self-service kiosk while a line forms behind them, they feel rushed, prompting them to buy less and stick to familiar items instead of browsing for something ...