NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...

A new phishing campaign is exploiting Microsoft Dynamics 365 Customer Voice to steal login credentials and bypass MFA, impacting hundreds of organizations.

We are excited to announce the availability of the WhatsApp channel in Dynamics 365 Contact Center, powered by Azure Communication Services.

GLASTONBURY, Conn., April 30, 2025 (GLOBE NEWSWIRE) -- System Solutions LLC announced the release of a powerful new integration connecting Revalize AutoQuotes (AQ) with Microsoft Dynamics 365 ...

Learn how Microsoft Dynamics 365 CRM transforms customer service with advanced analytics, automation, and personalized agent workspaces.

This software integration provides endocrinology practices that partner with SweetSpot the ability to continue to improve patient care by seamlessly and regularly reviewing data from patients using ...

UK MTD VAT integration for on-premises Dynamics 365 Finance ends June 6, 2025. Explore cloud migration or third-party solutions to stay compliant.

Esker expands Connectivity Suite with pre-built connectors, enabling real-time Accounts Payable integration with Microsoft Dynamics 365 ERP solutions ...

Seamless connector setup between Esker Accounts Payable and Microsoft Dynamics 365, with everything fully operational in just a few days Real-time reference data retrieval and invoice creation ...

Microsoft said 10 autonomous agents are coming to Dynamics 365 to assist business users across every facet of their practice by bringing the power of AI right to where they work.