Online survey and form creator Typeform has quietly patched a data hijacking vulnerability in its Zendesk Sell integration. If exploited, the vulnerability could let attacks redirect the form ...

Zendesk Sell is a web-based and mobile customer relationship management (CRM) tool that helps sales, marketing and support teams collaborate and align on all lead and customer needs. Its features ...

The “new Zendesk” includes a Facebook-like user interface that helps service agents work faster to resolve calls and customer complaints.

Zendesk said hacker accessed data of 10,000 users, including passwords, emails, names, and phone numbers.

We've got people working [at Genesys] that used to work for Zendesk, for example, so working together is going to be a natural fit," he says. Currently, there is already a deep integration between the ...

For example, they can view responses from GetFeedback surveys within Zendesk and include them in ticket conversations. Empower teams to be informed decision-makers.

Zendesk Pricing 2025 – How Much Does Zendesk CRM Cost? Zendesk has pricing plans beginning from just $19 per user, but there's more small businesses need to know ...

Zendesk has upgraded its Web-based help desk software to simplify and automate how its users capture, analyze and respond to public Twitter messages that merit a customer-service response. With ...

Zendesk officials said the company was hacked by an unknown attacker and that emails belonging to users of Twitter, Pinterest and Tumblr all were accessed.

It has been working to integrate the CRM tool more broadly into the platform, and today’s announcement is about giving Zendesk users a broader view of its customers.