When a business sells a product or service that doesn’t meet basic rights known as consumer guarantees, it must offer the consumer a solution. Depending on the size of the problem, the solution may be ...

It isn't necessarily easy to build a 'separates' hi-fi system, where every component (amplifier, speakers and at least one source) is housed in a separate box. You need space, a fair budget and the ...

In 2024, claim handling accounted for 65.2% of closed complaints. Here’s a deep look by claim, insurance and coverage type, and disposition. Consumers are increasingly filing insurance complaints as ...

During the hearing of a public interest litigation (PIL) aimed at establishing nationwide guidelines for women's safety, the Supreme Court questioned the Union of India on the absence of a system that ...

Former Health Secretary Janette Garin and others are facing a new complaint before the Department of Justice (DOJ) in connection with deaths allegedly linked to the Dengvaxia vaccine. According to ...

the Supreme Court today asked the Union of India as to why there is no mechanism in place to enable women to lodge complaints online. Having such a system can resolve issues related to police ...

THE Anti-Red Tape Authority (ARTA) on Monday said its Electronic Complaints Management System (E-CMS), a fully digitalized platform powered by artificial intelligence (AI), should be up and running ...

Nearly a quarter (24%) of people in England experienced poor NHS care in the past year, but only 9% of those affected lodged a formal complaint, according to the patient watchdog Healthwatch England.1 ...

“This report shows the NHS complaints system is failing far too many patients,” a spokesperson for the Department for Health and Social Care said. Louise Ansari, chief executive of Healthwatch ...

whereas 26.21 per cent complaints were closed because of being addressed to other authorities, the report said. The RB-IOS was launched on November 12, 2021 and currently covers banks, NBFCs, payment ...