A paradigm shift toward more social support is in order. It may sound countercultural, but really it’s a return to how people ...

Applaud, the HR-focused, employee-led HR Service Delivery suite, today launched Release 16—"Aldwych," introducing an agentic AI layer that does the doing. Rather than stopping at answers to everyday ...

The survey reveals that the majority of UK contact centres expect three-quarters or more of their employees to be homeworking ...

It's time to transform Australia's banking sector. Today’s banking leaders have an unprecedented opportunity to use agentic AI to drive better customer experiences, operate more efficiently and engage ...

Andromeda Security announces product expansion to reduce the identity attack surface and help organizations accelerate their Zero Trust journey.

The good news for Nicole is that her emotional problem of feeling overwhelmed is caused by her irrational beliefs and she can ...

Spanning 12 Bay Area counties from Sonoma to Monterey, this juried event on the theme of “Breaking Through” draws artists to ...

It’s just before 6 p.m. on a Tuesday at the Oakmont Carnegie Library. In the basement’s Oak Room, a dozen Pittsburghers are already seated ...

A seasoned storyteller and Southern travel pro, Christiana Roussel’s work has graced the pages of Garden & Gun, Birmingham ...

When President Ferdinand Marcos Jr. declared in his inaugural address, “The changes we seek will benefit all and will shortchange no one,” he was not merely offering a promise. He was laying down the ...

AI for enterprise is already here, helping companies streamline their operations, serve their customers better, and save ...

Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.