AI doesn’t fail due to weak models, but because of messy, disconnected data. For Salesforce, fixing this issue came with a ...

AI and 360° assessments drive leadership, data strategy, and people management in modern organizations, says expert Edrich ...

Salesforce Industry Cloud customers can easily misconfigure their deployments to enable attackers to access encrypted customer information, session data, credentials, and business logic, security ...

After launching AI business agents, Salesforce AI chief Jayesh Govindarajan says a new update will help users monitor their performance.

The thing is, CRMs have always followed where conversations happen. Email gave us tools like Salesforce. Phone calls led to ...

After two years of development, Twenty is ready for productive use. The open source CRM has already won many advance praises.

When your customer is already using a competitor’s product, do you try to make them switch—or do you meet them where they are ...

Solution providers can ‘start really thinking about how to build the management capacities of AI agents as we start seeing ...

Yet this wave of innovation brings with it an urgent and largely overlooked security threat: the explosion of non-human ...

Working alongside MVola’s internal teams, iTelaSoft implemented a comprehensive WSO2 API Management solution at MVola. Head ...

Wunderkind, the agentic AI decisioning platform built to drive hyper-personalized experiences and grow customer lifetime ...

Discover ElevenLabs 11ai, the voice-first AI assistant revolutionizing productivity with actionable, context-aware assistance ...