New Agentforce Command Center provides a complete observability solution for optimizing AI agents — enabling leaders to manage, track, and scale how AI agent activity enhances human productivity ...

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Discover how the rise of real-time data automation and the struggle for data accessibility are reshaping business dynamics.

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Salesforce tech will help under-resourced sustainability staff focus on cutting emissions rather than sourcing data and ...

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

Salesforce CEO Marc Benioff announced up to 50% of his company’s workload is now being handled by artificial intelligence.

Let AI handle the repeatable tasks so humans can focus on high-value, relationship-driven work," said Sabastian Niles, president and chief legal officer of Salesforce.

Salesforce drives growth with AI-powered Agentforce, expanding margins and CRM leadership. Read more on CRM stock and its buy rating.

A hacking group disguised as IT support has breached Salesforce systems of 20 companies in the US and Europe, using social engineering to obtain login credentials. They exfiltrated data and issued ...

Google warns of modified Salesforce app Google researchers discovered a group of hackers running an operation called “The Com,” which tricks company employees into using a modified Salesforce app.

Hackers are tricking employees at companies in Europe and the Americas into installing a modified version of a Salesforce-related app, allowing the hackers to steal reams of data, gain access to ...