An interactive voice response (IVR) system routes callers to the right contacts. Learn about IVR features and how your company can benefit. Written by: Mark Fairlie, Senior Analyst Updated Sep 30, ...

Interactive AI may be the next battlefield of artificial intelligence. ... AI is artificial intelligence that can react in conversation, in a human-like fashion, and interact with other systems.

What is interactive content marketing, and what role will it play in your organization's 2019 marketing programs? We asked experts what to expect. Interactive content goes beyond the written word ...