There’s no doubt the future of customer relationship management (CRM) lies in the cloud. IDC predicted the value of new, on-premise installations would drop from 65% of the market in 2013 to 38% ...

Many companies are now outsourcing their marketing efforts to cloud-based Customer Relationship Management (CRM) providers. But when accounts at those CRM providers get hacked or phished, the ...

The promise of cloud computing is that you, the customer, don’t ever have to buy another server, back up another disk drive or worry about another software upgrade.

NEW YORK, Nov. 18, 2019 /PRNewswire/ -- Small business executives reveal their top priorities for investment and growth in a new survey conducted by The Harris Poll(1 )and sponsored by CIT Group ...

Cloud Management Brokers maximize the opportunity to produce the broadest spectrum of experiences for cloud service customers. The cloud broker helped to normalize the multiple services available ...

When CRMs were first built decades ago, they lacked the computing and storage capabilities to handle the sheer volume of activities–i.e., any given deal might have 10,000 associated activities ...

“The Customer Relationship Management (CRM) market, valued at USD 80.01 billion in 2023, is projected to reach USD 248.48 billion by 2032, growing at a CAGR of 13.45%.

That’s right, the earliest examples of customer relationship management didn’t contain email marketing features - and the concept of the best cloud CRM was many years away.

When talking about cloud computing, Salesforce (CRM 0.99%) needs to be part of the conversation.The customer relationship management (CRM) specialist was a pioneer of software that used cloud ...

Salesforce provides customer relationship management (CRM) services through cloud computing. This allows businesses to manage customer data, automate workflows and streamline sales processes.