The third group multitasked, fielding instant messages as they read. Instant messaging is a form of real-time online communication that is faster than normal e-mail. More Time on Task ...

Nucleus Research says that instant messaging can have a positive impact on productivity because it reduces phone use and lengthy e-mail exchanges. Topics Spotlight: AI in Enterprise; ...

That draconian step also eliminates potential benefits of instant messaging with colleagues and customers. There’s a better way. The second release of L7 Enterprise, ...

Though e-mail has been the main method of communication for just a few decades, employees are looking to other forms of communication for collaborating with their colleagues.

Keep in mind that these are just some of the advantages of using instant messaging in business. Of course, before you opt for some business instant messaging option, make sure that you have ...

Consider the following benefits of instant messaging and then how they might replace emails and phone calls in your marketing strategy. Better security and personalization; ...