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Zoho is an impressive company all around—the startup's web-based productivity competes directly with Microsoft and Google, but has never taken any outside funding. And Zoho now has 25 different ...
Earlier this month, UniPress Software Inc. rolled out FootPrints 6.0, a new version of its Web-based help desk software. The company believes that some of the features of its software package ...
A help desk software, ticketing system, or customer support software is a computer-based platform designed to streamline and manage operations concerning customer inquiries, complaints, and ...
So, are Web-based, self-service tech-support technologies ready for prime time? “Many of the technology pieces are out there, but most have not yet been fully integrated into help desk solutions ...
I'm looking for a free help desk and knowledge base software solution. I'd prefer that it runs on IIS since that's what our external facing web servers are ...
SolarWinds' Web Help Desk is a web-based help desk software platform designed to manage IT service requests and streamline support operations. It offers features such as ticketing management ...
Enter UniPress Software's (Edison, NJ) latest release of its Web-based help desk and customer support software, FootPrints 5.5. Chief among the upgrade's enhancements is FootPrints' workday calendar, ...
Web Help Desk supports more servers because it runs as a Java servlet; it’s compatible with various Windows, Linux, and Mac operating systems. The free software also omits ads and includes ...
3am Labs extended its line of remote management products on Monday, delivering a Web-based help desk platform that allows administrators to gain control of a remote system to resolve problems ...
The software is designed to provide corporate, educational and governmental IT groups with a browser-driven interface for tracking help desk requests, billing, invoicing and reporting, asset ...
3am Labs extended its line of remote management products on Monday, delivering a Web-based help desk platform that allows administrators to gain control of a remote system to resolve problems without ...
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