Call queues: When you set up your VoIP system with a call queue, it’s much easier to answer calls in the order received. Unified communications: Some VoIP systems integrate video, SMS, MMS, social ...

Thinking about a VoIP phone system? Learn the key benefits and disadvantages to see if switching to internet-based calls makes sense for you.

VoIP phone numbers are changing how small businesses communicate. Unlike traditional phone systems, VoIP uses the internet to make calls, making it a flexible and cost-effective choice. This ...

In order to fix the issue, upgrade your Ethernet cord to a Category 6 (CAT6) cable. Your VoIP provider may have given you a previous-generation Category 5 (CAT5) cable, which only supports about ...

VoIP calls are made on your phone, connected to the internet with a network cable or adapter, or via a computer’s microphone and speakers using an app. When making calls, the VoIP service provider ...

Aside from making phone calls, you can also conduct videoconferencing calling through your VoIP phone. This allows you to stay in touch with your co-workers and clients to discuss important deals ...

VoIP technology brings portability and cost savings to 911 call centers, making it the top choice for system replacement.

CounterPath, a provider of desktop and mobile VoIP software products and solutions, has announced that Genesys, an large contact center software supplier and Alcatel-Lucent company, will integrate ...

The article is entitled, Is Someone Listening To Your VoIP Calls? Written by Russell Shaw, Contributor Feb. 24, 2008 at 9:54 p.m. PT Paul Ogle at VoIP-News alerts me to a newly posted article on ...

A single, well-organized VoIP screen provides seven tabs for individual applets. Everything is structured on a VoIP call-by-call basis; it is easy to capture, trace, record and delete calls.

Talkaphone has introduced compact Voice over IP call stations for front door entry, gates, and other applications where both space-savings and security are desired. The new VOIP-200 Series call ...

There is a transatlantic split over attitudes to wireless VoIP services, according to one Dublin-based VoIP operator which believes that Europeans and Americans are both keen, but for different ...