I hear this question quite a lot. User Experience Architecture deals with the more abstract parts of UX Design so it's sometimes harder for people to understand what we do.

If so, you were experiencing a poor information architecture ... 4 Areas Where IA Improves the Customer Experience 1. Better User Experiences. No matter what anyone tells you, ...

On World Information Architecture Day, a one-day annual celebration hosted by the Information Architecture Institute, IA practitioners came together at 58 locations in 24 countries to discuss the ...

1. Focusing On Everything But Your Users. Businesses should take a customer-centric approach to improving the user experience. Engage with customers through surveys, feedback forms and other means ...

Ninetailed’s initial offering is an experience layer of composable MACH architecture that enables anyone to personalize, test, and optimize the digital customer experience.