Uber Eats has been charging customers hidden service fees, a proposed class action lawsuit alleges. The statement of claim was filed in the Ontario Superior Court of Justice last month with ...

NEW YORK, June 05, 2025--Agentic AI leader Parloa entered a partnership with CX automation company Verint, enabling joint management of AI and human customer service agents.

Research reveals that driven by overwhelming’ demand, advanced artificial intelligence will drive more personalised, proactive and predictive support to transform customer experience delivery.

At its Class Day ceremony, the Class of 2025 celebrated the achievements and leadership of some of its most outstanding members.

UN High Commisisoner for Refugees Filoppo Grandi's High speech at the Georgetown Walsh School of Foreign Service, Commencement Graduate Class, 2025.

United Airlines unveils new Boeing 787 aircraft with Polaris Studio suites, Ossetra caviar and Starlink connectivity for a premium in-flight experience.

Jaysea Lynn published her debut novel, 'For Whom The Belle Tolls,' on May 6. The romantasy book is based on a story Lynn developed from a series of viral TikToks she created — here's how she ...

Nintendo of America's latest End User License Agreement (EULA) includes a new segment asking users to agree to waive their right to join a class action lawsuit against the company.

Brookhaven has filed a motion in federal court to bring a towing company into a class action suit against the borough over the improper towing of vehicles.

NEW YORK, April 17, 2025 /PRNewswire/ -- The Gross Law Firm issues the following notice to shareholders of The Trade Desk, Inc. (NASDAQ: TTD). Shareholders who purchased shares of TTD during the ...