Specops Secure Service Desk is available to Entra ID-only organizations (or those planning to move there soon), as well as on-prem and hybrid organizations, today.

The race to an agentic future: how agentic AI will transform customer experience study surveyed 7,950 business and technical decision-makers in organisations with a turnover of at least $10m, with ...

Service desks are on the front lines of defense—and attackers know it. Attackers are using social engineering attacks to trick agents into changing passwords, disabling MFA, and granting access.

Flights United just unveiled swanky upgrades to its business class that includes suites with caviar service, luxe jammies Travelers will experience the upgrades in 2026. FILE - A United Airlines ...

PICATINNY ARSENAL, N.J. — The next generation of leaders at Picatinny Arsenal marked a significant milestone this May—graduating from the Army Senior Service College Fellowship (SSCF) program.

United Airlines sees a drop in first-class satisfaction but unveils new Polaris suites and Starlink Wi-Fi, improving in other service categories.

Here’s what truly sets exceptional customer service apart: 1. Context over cadence Real listening means going beyond the “I understand” script. It means picking up on tone, emotion, and timing.

Review the current valuation for The Trade Desk Inc Class A (TTD:XMEX) stock based on a yearly calendar providing PE ratios, cash flow, EBITDA and other company valuation information.

Distribution network operator, SP Energy Networks, is to invest more than £100 million in overhead line contracts with key service partners in the North West to help deliver the electricity grid.

CONTACT US Below, you’ll find a list of Baltimore Sun editorial staff, their email addresses and phone numbers. To give The Sun newsroom a general tip, email [email protected] or call ...

Travelers will experience the upgrades in 2026. The post United just unveiled swanky upgrades to its business class that includes suites with caviar service, luxe jammies appeared first on Boston.com.