I am looking some opensource software that has the following fuctionality:<BR>trouble ticketing<BR>change requests<BR><BR>bonus features are:<BR>asset tracking<BR>knowledge base<BR><BR>I would ...

Whether it is for streamlining customer support requests, managing maintenance issues or scheduling work, a trouble ticketing system ensures that nothing gets dropped, lost or forgotten about.

This section takes you through 5 different ticketing software to be downloaded on Linux and why you should use them. So let’s begin! osTicket For all the newly started businesses, osTicket would be a ...

I recently demonstrated how to deploy the open-source osTicket trouble ticket system. This platform offers all the features you’ll need for a help desk solution, with an at-a-glance dashboard ...

OTRS is a very powerful open-source ticketing help desk solution that any business would be smart to consider. I recently walked you through the installation of OTRS and now it’s time to dive in ...

OTRS is an open-source, highly scalable trouble ticket system written in Perl. Built and maintained in Germany by the OTRS Group, OTRS is very popular with service providers of all sizes on account of ...