A five-city tech collaboration led by Virginia Beach, Va., will connect it with four neighbors through computer-aided ...

Jean Smart is taking a break from her one-woman Broadway show, "Call Me Izzy," after a knee injury. Two-time Tony Award nominee Johanna Day will fill in.

Jean Smart is out of her solo Broadway play Call Me Izzy this week due to a knee injury. An Instagram message on the show’s official page says, “We look forward to having her back on stage as ...

Jean Smart, 'Call Me Izzy' Marc J. Franklin Jean Smart is out of her solo Broadway play Call Me Izzy this week due to a knee injury.

VitalPBX Call Center Solution How VitalPBX Helps Call Centers Cut Costs, Scale Fast, and Improve Customer Service in 2025 Our self-hosted Call Center PBX plan is more than a product—it’s a ...

As fireworks light up the sky, 911 lines light up too. In Minnesota, dispatchers are using AI to help manage the flood of non-emergency calls and keep life-saving resources focused where they’re ...

Estonian engineers turn 15-year-old $9 trash phones into pocket-sized data centers By stripping batteries and hacking Android phones with open-source Linux, researchers built submersible data hubs ...

Synthflow AI is bringing 'conversational' voice agents to call centers. Read the pitch deck that it used to raise $20 million.

CLEVELAND, Ohio— The company that owns a Middleburg Heights call center agreed to pay $85,000 to settle accusations that it fired a Black woman by falsely claiming she cursed during a call.

In all, the global call center industry is poised for a dramatic shift in the coming years, and the world will be on the line to hear about the results.

The Tampa Convention Center won the Smart Stars Award, recognizing its exceptional service and facilities. It previously received industry accolades and maintains a focus on sustainability and ...