In the wake of the ongoing problems salesforce.com and its customers have reported to its online CRM service, we are concerned that the hosted, or ASP business model is receiving unfair criticism ...

Salesforce unveils Agentforce 3, its latest and greatest AI agent platform Agentforce 3 offers more oversight and control ...

Salesforce.com on Thursday announced Service Cloud, an extension to its software-as-a-service (SaaS) model that is intended as a way for companies to communicate with their customers over the web ...

Speaking on The Circuit with Emily Chang, Benioff said Salesforce's new AI platform, Agent Force, aims to deploy a billion ...

This week at Dreamforce, a large cloud computing event sponsored by Salesforce.com, customer service company Genesys will announce a new application for use on the Salesforce.com application platform.

Under the new model, Salesforce customers will pay $5 per login for up to 5 logins per month, but as part of a special promotion, that rate has been reduced to 99 cents per login through the end ...

The XGen-Sales model, which is based on the company’s open source APIGen and its family of large action models (LAM), will aid developers and enterprises in automating actions taken by AI agents ...

Salesforce today detailed the next generation of Salesforce Field Service, its suite of machine learning-powered tools tailored for field service.Among the highlights are appointment scheduling ...

CRM and SaaS provider Salesforce.com have announced that there Force.com Cloud Computing Architecture (our review here) is to now offer Development-as-a-Service (DaaS), a new pricing structure and ...