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Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...
Why does enterprise AI stall at scale? Leaders from Salesforce, IBM and Snowflake say the answer lies in how your data moves ...
Salesforce and ServiceNow have each invested $750 million in contact center automation company Genesys, in the latest sign of AI breathing new life into one of the older segments of the enterprise ...
ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance of enterprise software rivals backing the same company.Genesys makes AI-powered software for ...