News

Google leads the pack, with an 86 percent satisfaction ranking, the same as it scored last year. Ranked number 2 is "all others" with 78 percent, up 2.6 percent from a year ago.
According to the American Customer Satisfaction Index’s Travel Study 2021-2022, which interviewed 6,000 travelers between from 2021 to 2022, satisfaction fell 2.7% during that time period.