The employee satisfaction score at Dell has fallen to 32 from 63 two years ago, with staff citing layoffs, return-to-office ...

Internal survey results obtained by Business Insider show that a key measure of worker satisfaction at Dell has dropped by ...

Like all other industries, patient satisfaction has become the most important success metric for healthcare providers, and podiatry clinics in particular. It impacts both clinical outcomes and ...

Mortgage servicers received an overall satisfaction score of 596, down 10 points compared to the 2024 iteration of the J.D.

That’s far off from the employee satisfaction rates of 2012 to 2021, which steadily fluctuated between 26% and 28%. Engagement may not be the cure-all for workplace happiness once believed.

With the average 30-year mortgage rate in the United States continuing to hover near recent highs of 6.8%, 1 homeowners might ...

Netflix might top the charts when it comes to viewer numbers, but there’s one category where it comes up short — customer service.

With the average 30-year mortgage rate in the United States continuing to hover near recent highs of 6.8%, homeowners might ...

Non-Tesla vehicles scored 877 points in the survey — an all time high — while Tesla scored 870. J.D. Power reported that ...

According to the American Customer Satisfaction Index (ACSI) Travel Study 2023-2024, U.S. airline customer satisfaction rates are at an all-time high.