Verizon has implemented Google’s Gemini AI to support its customer service teams. Trained on roughly 15,000 internal ...

For users of the core services who use salesforce.com to log in, it is currently at least possible to log in with the Salesforce Authenticator TOTP, Salesforce refers to a help page.Commerce Cloud ...

The software company will increase pricing across several of its core products, including Slack, Enterprise Editions for ...

Salesforce is among a number of companies slashing jobs and going all in on artificial intelligence, according to CEO Marc ...

Veeam Data Cloud for Salesforce isn't a bolt-on or an afterthought. It's engineered specifically to meet the challenges of Salesforce resilience — from accidental deletions, misconfigured automations, ...

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

Let’s explore each service line and the challenges of integrating their "proven processes" into a unified strategy.

Your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World explores how ...

Solution providers can ‘start really thinking about how to build the management capacities of AI agents as we start seeing ...