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“By integrating modern tools and AI-led workflows, we are equipping our frontline network with the capability to resolve ...
New Agentforce Command Center provides a complete observability solution for optimizing AI agents — enabling leaders to manage, track, and scale how AI agent activity enhances human productivity ...
Salesforce Technical Architect Rajesh Ediga receives a 2025 Global Recognition Award, recognizing his exceptional leadership, ...
AppOmni researchers found 20 insecure configurations and behaviors in Salesforce Industry Cloud’s low-code app building components that could lead to data exposure.
Salesforce just announced the release of Marketing Cloud Next, an evolution of its leading marketing solution to end traditional ‘do-not-reply’ marketing. Powered by autonomous artificial intelligence ...
When it comes to using agentic AI for travel, I'm a tough sell. So Salesforce set me up with Engine, an early Agentforce adoper - and a travel services company. What could go wrong? But Engine's ...
Image Source: Zacks Investment Research Final Thoughts: CRM Has an Edge Over ADBE Salesforce and Adobe are both strong players in cloud software, but Salesforce looks like the better option right now.
Salesforce raised its revenue and adjusted profit forecasts for fiscal 2026 on Wednesday, as the enterprise software provider benefits from strong cloud spending while ramping up monetization of ...
Agentforce is available now for Financial Services Cloud customers, with additional features anticipated in Salesforce’s Summer 2025 release.
Service Cloud Voice integration: RingCX now fully integrates with Salesforce Service Cloud Voice, allowing businesses to leverage RingCentral's robust voice capabilities within Salesforce's ...
Salesforce introduces Agentic AI to optimize scheduling, reporting, and troubleshooting for field service teams, enhancing efficiency and addressing surging demand challenges.
Agentforce for Field Service also works with Salesforce's industry clouds, such as Manufacturing Cloud, Energy & Utilities Cloud, or Communications Cloud. "Agentforce for Field Service redefines how ...
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