“By integrating modern tools and AI-led workflows, we are equipping our frontline network with the capability to resolve ...

Salesforce's Service Cloud unit is expected to generate $9.7B revenue in 2026, with 8.5% growth rate and potential for 12% in ...

Period. underscores how rapidly Salesforce is maturing as a cloud ... By building on the Force.com architecture he explained how each service customers’ contextual intelligence can be seen ...

Salesforce Inc. co-founder and Chief Executive Marc Benioff is articulating a bold vision for the next era of enterprise software. In an exclusive interview with theCUBE on April 25, Benioff outlined ...

Salesforce is making its Hyperforce architecture available in Singapore from December 2021, enabling businesses to run Salesforce applications off public cloud infrastructure operated by the likes ...

Salesforce 360, Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud and its industry-specific offerings will run on major public clouds. Salesforce revamps architecture, aims to run its ...

Salesforce Service Cloud is designed to assist your business’s customer service team. Customer service agents can use it to increase efficiency in a variety of ways.

BofA maintained its Buy rating on Salesforce (NYSE:CRM) while taking a deep dive into the company's largest business, Service ...

Salesforce has repurposed the customer-service software acquired through its August 2008 purchase of InstraNet into a new offering called the Service Cloud, the company announced Thursday. The ...

Salesforce uses new infrastructure architecture Hyperforce to help government manage pandemic scaling needs - SiliconANGLE [the voice of enterprise and emerging tech] search ...