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ServiceNow’s success has been rapid and organic. The firm already offers high-end enterprise-grade solutions and boasts elite-level customer retention of 98%. ServiceNow focuses on the largest ...
Discover the cutting-edge email marketing tools that are revolutionizing personalization in the digital age. This ...
Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
The Salesforce logo is seen at its headquarters on Dec. 1, 2020 in San Francisco. The CEO told the outlet he thinks that will continue at Salesforce.
After a correction, Salesforce stock is oversold as its AI growth, combining Agentforce and Data Cloud, re-accelerates ...
Activist investor Elliott Investment Management has a large investment in data center operator Equinix and has increased its ...
Not every company is slowing down its rush to go all-in on AI – Salesforce certainly isn't. According to CEO Marc Benioff, up to 50% of work being done at the software giant is now performed by AI.
Salesforce CEO Marc Benioff says up to 50% of the work in key departments is being done by AI. So what's that mean for up to 50% of human employees?
In the case of some of Salesforce’s employees, the whole “move on to do higher value work” thing will have to happen somewhere else. Earlier this year, the company announced that it was ...
Lessons from the kiss cam scandal, a perhaps deceptively bright economic picture, new taxes on office snacks, OpenAI adds ...
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