Service Cloud is a fast-growing segment within Salesforce.com business, presently generating over $3.5 BB in revenue and could overtake the CRM business in ...

Salesforce used the Dreampass, a new part of the Health Cloud 2.0 portfolio, to verify in-person attendees' health and vaccination status and manage testing before and during the event.

Salesforce extended its industry-leading CRM portfolio Monday with the launch of Health Cloud, a new offering that treats patients like customers. The health-care-focused solution is intended to ...

Customer relationship management (CRM) software provider Salesforce on Thursday added new capabilities to its Sales Cloud and Service Cloud with updates to its Einstein AI and Data Cloud offerings ...

Salesforce's Health Cloud is becoming the door to electronic health records without actually being the health care system of record. Written by Larry Dignan, Contributor Aug. 9, 2021 at 5:00 a.m. PT ...

Built on Salesforce’s Service Cloud, the Health Cloud platform is designed to give organizations a broader view of patient data and integrate with electronic health record (EHR) systems.

Customer relationship management firm Salesforce integrated new social determinants of health features to its Salesforce Health Cloud, a patient and member relationship platform for health systems.