Salesforce Inc. reported an 8% increase in revenue for the third quarter of 2025, totaling $9.44 billion, driven by growth in ...

Nov 19 (Reuters) - Business software provider Salesforce.com Inc CRM.N said on Tuesday it would use Amazon.com Inc'sAMZN.O artificial intelligence for its customer service offering. The ...

Call-center software providers, including Genesys, Amazon Web Services and Five9, tout investments in natural language processing, a type of AI focused on empowering machines to understand how ...

Salesforce launched an effort called Snap-ins, a new way to add capabilities for its Service Cloud such as two-way video chat and tap-to-call. The bit is that companies can deploy contextual ...

On Tuesday, Amazon Web Services, the online retailer's massively profitable cloud computing arm, introduced AWS Connect — a new service that lets businesses set up their own call centers built ...

Salesforce.com, has extended its service and support product line with Service Cloud, a set of technologies integrating social media with traditional call center data.

Amazon Web Services, Inc. (AWS), an Amazon.com company, the global leader in infrastructure cloud computing and Salesforce, have announced expansion ...

The Salesforce Inc (NYSE:CRM) stock outlook is promising. CRM has risen over 12% year to date. Compared to 2023, Salesforce stock more than doubled in price last year. With such a massive price ...

Salesforce executives discussed the company's position amid the artificial intelligence boom, data cloud growth amid AI demand, and its first dividend on its earnings call. Skip to content News ...

Salesforce Inc (CRM) reports robust Q3 performance with record GAAP operating margin and strategic expansion of its AI-driven platform, Agentforce.