The study offers five actionable insights for humanitarian organizations seeking to adopt AI tools. First, deep problem ...

Learn more about how Microsoft Sentinel data lake accelerates AI adoption, empowering teams to detect and respond faster ...

Salesforce's Service Cloud unit is expected to generate $9.7B revenue in 2026, with 8.5% growth rate and potential for 12% in ...

We came across a bullish thesis on Salesforce on Summit Stocks’s Substack. As of 1st July, Salesforce’s share was trading at ...

In this episode of DEMO, host Keith Shaw is joined by Matt Fuller, Co-Founder of Starburst, to explore how their innovative ...

Using LLMs to search data across siloed platforms just got harder. Will other platforms follow suit?

“Agentforce for Field Service redefines how work gets done in critical industries like manufacturing, telecommunications, utilities and consumer home services,” says Taksina Eammano, EVP and GM of ...

US software company Salesforce is introducing agentic AI for scheduling, reporting and troubleshooting for field service workers.

Salesforce is launching Agentforce for Field Service, the digital labor platform built for field service that augments dispatchers and technicians with trusted AI agents to eliminate scheduling ...

Salesforce introduces Agentic AI to optimize scheduling, reporting, and troubleshooting for field service teams, enhancing efficiency and addressing surging demand challenges.

"Agentforce for Field Service redefines how work gets done in critical industries like manufacturing, telecommunications, utilities, and consumer home services. Powered by data and intelligence, this ...