US software company Salesforce is introducing agentic AI for scheduling, reporting and troubleshooting for field service ...

AI agents are transforming business with smart automation, despite challenges like trust and workforce impact.

Neuron7.ai, the leader in AI for service resolution intelligence, today announced the appointment of Genesys Chief Sales ...

“Adopting an agent-first model is a seismic shift for organizations, not just technologically but culturally,” said Anthony Drake, partner, ISG. “As autonomous agents become smarter, more efficient ...

Salesforce is launching Agentforce for Consumer Goods, a new library of pre-built agent skills and actions that equips ...

Explore the tools and strategies high-performing trade and field service businesses use to stay competitive and grow. Learn ...

In-person sales continue to play a critical role across industries—from retail showrooms and service centres to pop-ups and field environments. But modern businesses can no longer rely on legacy POS ...

Investment management company Vulcan Value Partners recently released its first-quarter 2025 investor letter. A copy of the letter can be downloaded here.

Salesforce reveals how AI now writes 20% of its code but developers aren't vanishing — they're evolving into strategic architects who orchestrate AI systems while focusing on customer needs and ...

ServiceNow's robust workflows and AI potential make it a leader in automation. Learn NOW stock's growth outlook, execution ...

Octolane, the YC-backed startup behind the world’s first self-driving AI CRM, today announced a $2.6 million oversubscribed seed round to take on Salesforce.

Agentforce for Field Service helps companies with in-the-field workers quickly and securely deploy AI agents that can execute ...