Marc Benioff says Salesforce AI handles customer conversations with 93% accuracy, even with big companies like Disney.

Salesforce is among a number of companies slashing jobs and going all in on artificial intelligence, according to CEO Marc Benioff.

Additionally, businesses will be able to use Salesforce’s unified platform (Agentforce, Data Cloud and Customer 360) on Google Cloud’s highly secure, AI-optimized infrastructure, benefiting ...

Salesforce CEO Marc Benioff says up to 50% of the work in key departments is being done by AI. So what's that mean for up to 50% of human employees?

Salesforce has been very careful to set expectations around when Agentforce will make a serious impact on the bottom line, but that clearly has to be the direction of travel. To that end, version 3 is ...