The National Retail Federation event in 2024 was all about artificial intelligence. The same can be said for NRF 2025. Click ...
Australian eSigning innovator Annature today announced a significant partnership with Hobart-based accounting, financial ...
We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...
By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...
Salesforce argues that the tool establishes a clear and trusted benchmark for AI model sustainability, comparing it to the ...
Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...
With the SurveyMonkey Salesforce integration, users can build a 360-degree view of the customer by monitoring key customer experience metrics, like customer satisfaction score, Net Promoter Score, and ...
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Companies have continued to cut jobs in 2025 after a wave of layoffs last year. Meta, Microsoft, BlackRock, and Boeing are ...
Big Data refers to vast and diverse collections of structured, unstructured and semi-structured data that inundate businesses ...
Salesforce, the massive San Francisco-based software company, is laying off 153 workers in the city despite ongoing hiring ...
CallTrackingMetrics Welcomes Chris Lafferty as New Vice President of Product and Customer Experience
Former EverService executive joins CTM to oversee product development and CX initiatives MILLERSVILLE, Md., Feb. 6, 2025 /PRNewswire/ -- CallTrackingMetrics, a global conversation analytics company, ...
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