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After a correction, Salesforce stock is oversold as its AI growth, combining Agentforce and Data Cloud, re-accelerates ...
Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...
Those are three incredibly bullish assumptions -- the company hasn't achieved 40% year-over-year growth in recent quarters ...
Slack launches comprehensive AI features including enterprise search and writing assistance as Salesforce challenges ...
Diane Hoskins and Andy Cohen credit an unusual joint leadership structure with making their architecture firm the world’s ...
Despite strong AI capabilities and a promising AI Studio, Asana is being disrupted by Monday, which boasts better financials ...
Deathcare has grown to a $126 billion industry, and digital technology startups are changing the landscape for institutions ...
Business leaders made the case at Atlanta Global Studies Center’s Samba to Strategy event July 10 that its potential for ...
There’s been a steady stream of concern across the sales industry that artificial intelligence may eventually replace human salespeople. A Gartner report even found that 75% of B2B sales organisations ...
After 13 years at the helm of 1Password, Jeff Shiner has moved from co-CEO to executive chair of the Toronto-based password ...
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