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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
Marc Benioff has made Salesforce 'Customer Zero' in exemplifying the Digital Labor concept. Here's how it's working in ...
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Cryptopolitan on MSNSalesforce CEO rejects claims that AI will end white-collar jobsAI for Good Global Summit, Salesforce CEO, Marc Benioff shared his thoughts on AI and his belief that the rise of AI isn’t ...
As many of the most popular AI stocks have soared higher, a lot of them now look fairly pricey these days from a valuation ...
Other companies that have pulled back on DEI practices in recent months include Salesforce, Amazon, Google, and Target.
The company wants users to see Slack as a ‘work operating system,’ says Chief Product officer Rob Seaman. He offered a look ...
While AI may be the catalyst behind the recent wave of data company M&A, the market was ripe for consolidation.
What is AI’s role in shaping confident, forward-looking leadership? Vala Afshar and Henry King of Salesforce explore how ...
IQVIA Holdings' results in Q1 2025 were good, surpassing analysts' estimations. Click here to find out why I rate IQV stock ...
Finding growth stocks trading for a good price amid a strong bull market can be difficult. These three companies are all ...
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