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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
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Cryptopolitan on MSNSalesforce CEO rejects claims that AI will end white-collar jobsAI for Good Global Summit, Salesforce CEO, Marc Benioff shared his thoughts on AI and his belief that the rise of AI isn’t ...
As many of the most popular AI stocks have soared higher, a lot of them now look fairly pricey these days from a valuation ...
The company wants users to see Slack as a ‘work operating system,’ says Chief Product officer Rob Seaman. He offered a look ...
Twenty is causing a stir – the free CRM aims to replace traditional tools for sales, marketing and support. We asked the ...
What is AI’s role in shaping confident, forward-looking leadership? Vala Afshar and Henry King of Salesforce explore how ...
CIO Anthony Moisant details how the job-search giant’s journey to the cloud set the foundation for a new wave of intelligent ...
Here's what differentiates Microsoft from other investment opportunities, what it would have to do to justify a $600 share ...
An effort to speed up Hono lulu Department of Planning and Permitting’s ability to process building permit applications is scheduled to begin next month, city officials say. To that end, DPP says it ...
Jalal Iftikhar's Integration Platform-as-a-Service (iPaaS) implementation has enabled workable integrations at AI ...
An effort to speed up Hono lulu Department of Planning and Permitting’s ability to process building permit applications is scheduled to begin next month, city officials say. To that end, DPP says it ...
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