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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
In the last three months, 38 analysts have published ratings on Salesforce CRM +0.68% Get Free Report , offering a diverse range of perspectives from bullish to bearish. The following table provides a ...
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Salesforce Agentforce: What you need to know - MSNAgentforce represents the shift from generative AI to agentic AI. Updated with details of the new Agentforce for Financial Services announcement. The post Salesforce Agentforce: What you need to ...
Google, Salesforce, and McKinsey explain whether AI is used to reject your job application.
Google’s Threat Intelligence Group says a vishing threat called UNC6040 has been targeting Salesforce applications with a fake data loader.
To eliminate fragmented workflows, Salesforce is embedding Slack directly into its CRM, creating a single space for teams to collaborate and take action with complete customer context New ...
Salesforce, the world's leading AI CRM, is acquiring Informatica, a leader in enterprise AI-powered cloud data management, for approximately $8 billion in equity value, net of Salesforce's current ...
Salesforce launches Agentforce in Slack, transforming workplace productivity with specialized AI agents that operate as digital teammates, replacing one-size-fits-all AI assistants with purpose ...
Salesforce's AI-powered Agentforce drives efficiency, boosts customer satisfaction, and embraces innovation with robust financial growth. See more on CRM stock.
Singapore Airlines and Salesforce Collaborate on AI-Powered Customer Servicing Applications, Plan to Co-Develop More Solutions for the Airline Industry ...
Singapore Airlines and Salesforce Collaborate on AI-Powered Customer Servicing Applications, Plan to Co-Develop More Solutions for the Airline Industry Salesforce (NYSE: CRM), the world’s #1 AI ...
Salesforce believes it has a winner on its hands in Agentforce. Yet winning—in business or technical terms—will require close attention to the details.
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