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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
BofA maintained its Buy rating on Salesforce (NYSE:CRM) while taking a deep dive into the company's largest business, Service ...
Slack launches comprehensive AI features including enterprise search and writing assistance as Salesforce challenges ...
A Baltimore founder is relaunching his company’s platform to show Salesforce users where to ditch unnecessary licenses.
In the last three months, 38 analysts have published ratings on Salesforce CRM +0.68% Get Free Report , offering a diverse range of perspectives from bullish to bearish. The following table provides a ...
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