Stutz said the SAP CRM 2007 CRM user interface is "radically different" from earlier versions of the product and he described it as being similar to iGoogle, Google's customizable homepage.

SAP unveils 'GUI Machine' ... Service System customer support accounts will be able to access their support services and information through the new Web site with single sign-on.

The question isn’t whether C/4HANA is the right product for your company. The more important question is whether SAP is the right vendor for you.

Customer Relationship Management (CRM) is a mature market with a clear market leader in Salesforce. It has a bunch other enterprise players like Microsoft, Oracle and SAP vying for position.

SAP plans to extend its CRM offering with the acquisition of Ticket-Web, a German specialist in online ticketing for sports and entertainment venues. Ticket-Web has two main product lines: Entree ...