Identify functional areas of operations, create SOPs, hone in on the repetitive tasks and prioritize the areas to automate. Find the technical breakthrough that will foster automation. And then ...

From factory-floor robotics to back-end software, automation is transforming packaging operations by boosting speed, ...

Operations management decision making must begin with a thorough check of resources. Once a change is suggested, the operational manager must verify that the needed products, software or tools can ...

Incident Management's Role in Digital Service Resilience Technology professionals responsible for maintaining digital services are challenged with the expectation to not only continue to produce ...

The idea of business process reengineering is making a comeback, this time driven by artificial intelligence (AI). In the 1990s, the implementation of enterprise resource planning systems and the ...