Key Points A cause-and-effect diagram is a visual tool for organizing possible causes of a problem. It allows users to ...

Key Points Visual controls are a means of signaling and controlling potential issues in your production. Displays are similar ...

Great visual design reflects both. The Connectivity Report suggests that we find a balance between qualitative and quantitative signals. We need both to convince chief executives that design is not ...

Most qualitative research is in the form of written or spoken texts, produced through interviews and field notes or collection and analysis of documents. However, new technologies now offer a range of ...