An independent monitor reviewing Central Hudson’s billing system and the utility’s implementation of monthly meter readings has submitted its report. Times Union Logo Hearst Newspapers Logo ...

Telstra BigPond plans to go live with a new billing platform in early December to kick off a migration process for around 1.7 million customers that may take more than a year to complete.

The Los Angeles Department of Water and Power failed to collect more than $245 million in consumer payments due to the botched rollout of a new billing system, a state audit has found.

Contact Energy famously embarked on a billing system replacement project in 2009, electing to replace its Gentrack software with SAP. During the roll-out, however, it was forced to defer billings and ...

OVERLAND PARK, Kan.--(BUSINESS WIRE)--Black & Veatch’s Management Consulting business announced today that two client projects in Maryland and Canada were awarded coveted 2020 CS Week ...

Graphic shown during a Public Service Commission meeting illustrates a rise in billing exceptions as a result of Central Hudson Gas & Electric’s new billing system on Thursday, Dec. 15, 2022, at ...

Partnership enables clean automation and flow of data from project inception, through services planning and execution to downstream billing and revenue recognition CANTON, Mass., October 29, 2024 ...

Monday, Mayor Mario King announced the city of Moss Point is filing a $20 million lawsuit against McNeil Rhoads LLC, Chris McNeil, Mueller Systems LLC, and Mueller Water Products for a faulty ...