The process communication model (PCM) provides a framework to understand individual personality types and to tailor communication to each person's unique needs.

Using the Process Communication Model to build healthy business relationships. Dean Hefta, founder of Clarus Results, a consulting firm, and author of How We Connect, visits with Matt George about ...

Mattersight Corporation , the pioneer in personality-based software applications, announced today that it has leveraged the Process Communication Model® , the behavioral model that powers its ...

The methodology, called the Process Communication Model, was created in the 1970s by a clinical psychologist named Taibi Kahler.

The science behind the products All Mattersight products are based on a theory of personality called the Process Communication Model.

Going by the Process Communication Model, Advisors are people who use "formal, respectful, and values-driven" words to emphasize their personal convictions, Mattersight said.