A county in Greater Cincinnati made an urgent announcement that its 911 services were down.

Con Edison asks entire NYC customer base to conserve energy as heat wave worsens The company said it is also reducing voltage in certain neighborhoods to maintain reliability.

Last year went down in history as the worst year for tornadoes in Ohio, with 74. So how has 2025 been in comparison? Here's a look.

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went searching online for a customer service number. Instead, the New Jersey ...

A man says he lost over $1 million after a customer service scam led to a romance scam that culminated with the scammers meeting him in person.

Warner Bros. / Legendary Pictures What Happens When You Call Monarch? When you call the special number in the Godzilla x Kong: Supernova announcement trailer, you are given a few options.

The annual J.D. Power airline satisfaction survey ranks Southwest Airlines as number one in the basic/economy category.

After the discovery that Atlanta Falcons defensive coordinator Jeff Ulbrich's son was the culprit behind the prank call to Cleveland Browns rookie quarterback Shedeur Sanders during the 2025 NFL ...

On Friday night, someone pranked Shedeur Sanders. (Here’s a better version of the moment.) Saturday’s stream of Shedeur’s wait to receive a non-prank call included a conversation between Shedeur and ...

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on call times and freed them up to sell products to customers, leading to a ...