In this edition of Practice Makes Perfect, we address No. 14 on the list: improving patient flow through the practice. In August 2009, ...

Have you ever tried timing how long it takes patients to work their way through your office--from the moment they walk in the front door to the time they leave the building? Have you ever yourself ...

"Q-Flow, the Patient Queuing and Notification System, replaced the old 'pull a ticket' or sign-in logs/sheets," said Annmarie Schultz, RHCE's Business Process Manager.

The limitations of our old process included manually entering patient check-in and check-out times and goal tracking. ... If you’re not automating patient flow and tracking, it’s time to start.