Another strategy to start building loyalty is to target first-time customers by providing an outstanding experience as soon ...

Minier’s has a long, rich history, stretching back to the 1870s when Henry Minier opened a general store in Big Flats, New ...

The Microsoft co-founder’s stint in customer service was a publicity stunt, but also a good reminder to leaders to spend more ...

Discover why HubSpot's multi-hub CRM platform, AI-driven innovation, and strong growth potential position it as a top choice ...

Havoline Xpress Lube’s legacy of trust and great customer service started in 1991 when Gary and Tammy Sandlin bought into the ...

Calgary’s trusted family-owned electrical company recognized for outstanding service, safety, and customer satisfaction.

An Extended Warranty Plan is like a safety net for drivers. It protects against unexpected repairs and expenses that occur after the manufacturer’s warranty has ended. It’s a vehicle protection plan ...

Lone Wolf Exteriors, a respected company in the Dallas-Fort Worth region, is broadening its services to the Austin metro area ...

The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain times.

Explore how an AI-powered platform automates workflows and enhances customer interactions, giving businesses a competitive edge.

The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...