While Industry Leaders Transform CX... Is your Team Still Struggling? The stakes couldn't be higher in today's experience-driven marketplace:79% of consumers will ABANDON your brand for better CX ...

The 2025 ICMI Global Contact Center Awards finalists: The winners will be announced at the ICMI Global Contact Center Awards Party at ICMI's Contact Center Expo, which takes place October 27-30 at the ...

Just think of the sheer scale of an airport, the thick Victorian walls of many a train station, or the multi-level layout of shopping centres. As the UK’s best and most reliable network 1, it’s ...

Transforming a council headquarters into a concert venue and conference centre would "put Norwich on the map", a councillor has said. Labour's Steve Morphew suggested changes to local government ...

Cybercrime agency raids illegal call centre in Islamabad, arrests five foreign nationals An inquiry concluded that the call centre activities were carried out “with active connivance of each other by ...

Sikkim BJP MP Dorjee Lepcha urges Centre to replace 'Indo-China border' with 'Indo-Tibet border', reigniting debate over Tibet’s status amid rising tensions with China.

Pakistan police have arrested 149 people including two Sri Lankans in a raid on a scam call centre, the country’s National Cyber Crime Investigation Agency (NCCIA) said on Thursday. ..

The governor's office announced that the state would use emergency powers to seize land in the Everglades to create an immigrant detention center.

The umpire who officiated the fourth-round match that featured a controversial line call is having a “rest day” on Monday, according to the All England Club's chief executive. Kartal sent a ...

Child safety advocates have called for urgent reform in NSW childcare centres amid fears that workers accused of serious inappropriate conduct are able to move from “centre to centre” with no ...

Male educators will reportedly no longer be allowed to change nappies at a string of Victorian childcare centres, in the wake of distressing allegations of child abuse. Inspire Early Learning ...

Life at Bootle Strand as shopping centre's demolition begins It's welcomed shoppers from the town and beyond for decades ...