Whether it is for streamlining customer support requests, managing maintenance issues or scheduling work, a trouble ticketing system ensures that nothing gets dropped, lost or forgotten about.

Support Incident Tracker, in short SiT, is an open-source web-based software that uses MYSQL and PHP to run its operations. This ticketing tool should be downloaded on Linux machines to track ...

I recently demonstrated how to deploy the open-source osTicket trouble ticket system. This platform offers all the features you’ll need for a help desk solution, with an at-a-glance dashboard ...