Salesforce previewed new capabilities for its Field Service application suite on Tuesday, giving an early look at a new mobile application powered by the company’s EinsteinGPT generative AI engine.

I am seeing a pattern. Last time I looked at how Oracle’s generative AI is integrating into a variety of front- and back-office work areas like supply chain, HR, and, of course, CRM. Today, I want to ...

Salesforce Inc. today introduced Easy CRM, a new offering designed to help companies more easily adopt its customer relationship management platform.Companies use Salesforce’s CRM platform to st ...

Salesforce will continue to roll out new integrations for DevOps Center, she said. Today, it’s integrated with GitHub. The team is working toward integration with Bitbucket, GitLab and Microsoft ...

Salesforce is working on adding two new prompt engineering features to its Einstein 1 platform to speed up the development of generative AI applications in the enterprise, a top executive of the ...