A Spotsylvania woman is seeking a resolution after a possible international bank scam caused her to lose $150,000.

CFPB ordered Navy Federal in November 2024 to pay $80 million to service members unfairly charged overdraft fees. CFPB terminated that mandate this month.

The Consumer Financial Protection Bureau's reversal on its settlement with Navy Federal Credit Union is part of a broader ...

A group of senators says they have "profound alarm" and are demanding answers over the unprecedented decision by the ...

"Member service is at the heart of everything we do at Navy Federal Credit Union," said President and CEO Dietrich Kuhlmann. "We are proud that Forrester has ranked us as the top US multichannel bank ...

In the nearly six months since the Trump administration has had control of the Consumer Financial Protection Bureau, the bureau's leadership has focused almost exclusively on rolling back any ...

For the tenth straight year, Navy Federal Credit Union ranks No. 1 among US multichannel banks for customer experience (CX) quality, according to Forrester's latest Customer Experience Index (CX ...

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While Open Banking transactions remain significantly less prone to fraud than other payment types, f ...

ATLANTA, GEORGIA – MARCH 28: Kelli Ferrell attends the Fifty Shades of Power Edition Cover Reveal and Launch Party at Lock and Key on March 28, 2024 in Atlanta, Georgia. (Photo by Joi Stokes/Getty ...

Navy Federal Credit Union will not pay a $15 million fine or $80 million in restitution to service members who were illegally charged surprise overdraft fees when their accounts had sufficient funds.

According to the CFPB, from 2017 to 2022 Navy Federal charged customers surprise overdraft fees on certain ATM withdrawals and debit card purchases, even when their accounts showed sufficient ...