Management by objectives (MBO) is a process in which a manager and an employee agree on specific performance goals and then develop a plan to reach them.

In short, MBO requires managers to do a lot more work–intellectual as well as emotional–than more process-oriented management strategies. MBO had its heyday in the 1970s and 1980s, but has ...

Duggan has primarily utilized the Managing by Objectives (MBO) approach in several previous companies. And it’s the same process he has used at Betterworks.